Guest Service Agent / Receptionist at Africa Sun Amber Residence Ltd

Responsibilities
The Guest Service Agent/Receptionist's responsibilities will include but not limited to the following:

• Greet and register incoming guests.
• Process guest folios and collect payment.
• Administer and manage cash handling responsibilities.
• Handle guest requests and concerns promptly and with courtesy.
• Assist guests with any inquiries regarding local entertainment, restaurants or transportation.
• Maintain efficient and effective flow of information with guests and all internal departments.
• Handle additional duties as needed by guests or management.

Qualifications and Requirements
The candidate must have:

• The ability to interface with all types of guests

Other Desired Qualities include:

• Consensus-builder, while still results-oriented and commitment focused.
• Business-based attitude.
• Customer service experience.
• Excellent communication and interpersonal skills.
• minimum of 5 - 7 years work experience.
• A degree in Social/Management Sciences.