Head, PBB/Business Support Audit at Stresert Services Limited

Job purpose

• To ensure that the internal audit function of the Bank provides quality services that complies with internal auditing standards and management expectations.
• To effectively and efficiently carry out planned assignments approved by the Head of Internal Audit.

Key responsibilities      

• Understanding the business processes.
• Assigning audit resources to each audit and ensuring that it is completed within agreed times.
• Upholding the highest possible quality of services through various quality control checks and appropriate allocation of duties. All reports emanating from the department should be checked for correctness.
• Maintaining constant communication with head of Internal Audit and ensuring that his expectations are met.
• Maintaining mutually beneficial relationships with external auditors, regulators and Group Internal Audit and providing them with periodic reports when required.
• Maintaining the use of best practices by researching and adopting new audit techniques where relevant, identifying skills deficiencies and recommending appropriate training programs.
• Monitoring staff performance standards for purposes of motivation, discipline, counseling and rewarding.
• Ensuring that close communication is maintained with Internal Audit team to provide guidance and enhance team spirit.
• The ongoing identification of risks and possible mitigants.
• Carrying out ad hoc assignments as instructed by Head, Internal Audit.
• Timely issuance of final reports on completed audits.

Key performance measures

• Satisfactory completion of annual plan within agreed timelines. Quarterly targets to be met.
• Submission of monthly, quarterly and annual reports to GIA and senior management.
• Budgetary expenditure variances to be positive.
• Level of legitimate complaints from customers and team to be nil or minimum.
• Positive feedback from Head, Internal Audit.
• Positive feedback from Internal Auditors.

Competencies required:

Qualifications  

• BSc/BA. Related certifications (CIA, CISA, CIMA, ACCA, ACA, ACIB, CFA or similar) are a plus.

Experience        

• Senior level experience in a related role with experience in business, functional and people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high quality deliverables to stakeholders according to strict timetables.
• In-depth understanding of the inter-relationships of business and support units throughout the bank and how they impact the overall control environment and the audit approach.
• Over 10 years financial services/retail banking experience with a minimum of 8 years in a related role.
• Comprehensive knowledge of audit and risk assessment methodologies.
• Recognized as a leadership role model exhibiting initiative and intuitive thinking.