Sales Consultants at eRecruiter Nigeria

Maximise the sales of the Store-in-Store (SiS), ensuring that all customers receive a hands-on experience with the latest Apple technology, demonstrate products, answer customers questions and give appropriate advice, providing an exceptional service and experience.
Ensure that the Apple experience in the SiS is in-line with the experience as provided by the iStore.

Key Responsibilities

• Delivering the highest possible standards of customer service by exceeding customer expectations.
• Achieving all sales targets set for the iStore.
• Identifying opportunities for growth and maximizing sales potential.
• Ensuring that the SiS is compliant with all stipulated merchandising guidelines (as communicated from time to time) including compliance with planograms provided.
• All price guides/specs are updated and correct.
• Hold one-on-one and one-on-many demo’s and workshops for customers.
• Ensuring that other Apple product specialists are trained on all products and standards where required, and are adequately equipped to convert opportunities into sales.
• Hold one-on-one and one-on-many demo’s and workshops for customers.
• Provide training for both customers and Apple specialists employed by the resellers.
• Responsible for daily reconciliation of POS where necessary.
• Monitor and report on stock levels of hardware and accessories.
• Generate replenishment orders to a model stock in conjunction with reseller.
• Adhere to all iStore and reseller policies & procedures to minimise the risk of stock loss.
• Ensuring that all reporting for the SiS is completed accurately and as per the guidelines and standards stipulated
• Providing information that is insightful and relevant, aimed at improving performance, with particular emphasis on the Apple business within the Reseller environment.

Key Requirements

• Minimum of a BSc (Hons) in any discipline
• Proven track record in sales in a highly customer service orientated environment
• Must have evidence of last salary (either by payslip or bank statement excerpt)

Key Behaviours

• Business awareness
• Communication
• Negotiation
• Persuasiveness
• Entrepreneurship
• Flexibility
• Networking
• Responsible
• Accountable

Key Success Factors

• Interpersonal skills / confidence
• Customer centric
• Presentation skills
• Passion for Apple & Technology
• Highest level of integrity