Vacancies in a Church-Owned International Conference Centre via Karls Consult

Requirements
The ideal candidate must hold a B.Sc or HND in Hospitality Management. Marketing or other relevant fields, with at least 5 years experience in cusfomer service or retevant job. Supervisory experience will be added advantage. He/she will be required to, among other duties:
(1) Identify /recornmend best practices & positive changes in customer care/client service delivery
(2) Supervise work activities of housekeeping & cleaning personnel to ensure clean, orderly and attractive rooms & environment
(3) Ensure that customer satisfaction is maximized customer complaints are minimized and that such complaints, where they occur, are promptly and satisfactorily addressed to the delight of customers