Corporate Sales Manager at MTN Nigeria

Job description    
• Ensure full compliance with regulatory, legal and commercial requirements.
• Manage an enterprise account team
• Build and maintain relationship with Internal suppliers
• Liaise with all ES staff and other relevant Divisions within MTN Group
• Ability to involve the customers’ business areas in the sales process
• Strong presales team  focus with varied skills and project management mindset
• Ability to develop Business case working jointly with Value sales team and Customer.
• Provision of Client support during internal decision process
• Knowledgeable in ICT products/services
• Consulting Sales, Team Coordination & Leadership skills
• Integrate quality management procedures into all business processes within the strategic sales function and their effective deployment on a day-to-day basis.
• Ensure cost-effective sales management for all Enterprise Solutions Corporate  Sales accounts in the following areas:
• Account Management
• Contact Strategy
• Account Development Plans (ADP)
• C’Level Briefs
• Customer satisfaction
• Identify and develop a robust pipeline of prospects within the corporate accounts which are systematically qualified, managing the decision-making process to ensure sales opportunities are closed.
• Create an aggressive sales strategy that grows MTNN’s revenue streams and exceeds individual targets and objectives.
• Ensure integrated channel management, supported by appropriate systems such as CRM and use knowledge management to increase the professionalism of account management for allocated corporate accounts.
•  Develop compelling business cases for investment within relevant verticals, clearly identifying return on investment and risk.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Provide sales performance data to support management decision-making.
• Supply relevant decision support and management information data to ensure that sales performance conform to investors’ expectations.
• Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
• Learn from examples of success in selling MTN enterprise solutions to one customer and adapt for use with other allocated customers within the horizontal sector.
• Assist the Senior Product Manager - Product Development & Support  in developing possible future scenarios for MTNN’s CLM campaigns and promotions  by considering what is known about current and future technologies, and coming to a position on what combination of features and scenarios will positively impact, satisfy customers’ needs and aspirations
• Agree, define and drive development and implementation of new CLM campaigns and promotions for multiple market segments according to the business plan objective and strategy.
• Drive CLM campaign and promotion  service delivery across the organisation in the medium term by agreeing and setting goals cross functionally
• Full integration of quality management processes and their effective deployment on a day-to-day basis.
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
• Assist to provide performance data to support management decision-making.
• Work with other Product Managers, Market Segment managers, Business Intelligence (CLM), Pricing, Research, Sales and Customer  Relations to take CLM campaigns and promotions from concept through internal approvals, development, quality assurance, testing, regulatory support, and launch.
• Implement CLM campaign development policies and procedures
• Ensure prompt resolution of identified CLM campaign related issues
• Discuss campaign ideas /roadmap with Information Service (IS) to clarify feasibility
• Write/sign off Campaign Concept Document that have the business rules based on input from the weekly campaign grid
• Manage and ensure  thorough testing of CLM campaigns pre/post launch
• Provide feedback to the Marketing & Strategy CLM team to ensure network implications are taken into account during idea generation
• Liaise with Revenue  Assurance, Business Intelligence and Information Service to ensure weekly CLM campaign execution
• Participate in all weekly CLM campaign meetings
• Update and inform all relevant stakeholders  on completion of CLM campaign execution and launch
• Liaise with Business Intelligence, Information Service and Revenue Assurance in the deployment of the best campaign management system for MTNN
• Ensure the development and launch of loyalty and anniversary CLM campaigns.
job condition   
• Standard MTNN working conditions.
Experience & Training    

Experience:
8  years work experience which includes:
• 2 years experience in a supervisory/managerial level
• 3 years experience in managing enterprise accounts
• 4 years experience in the ICT service industry, enterprise market and sales management in the telecommunications industry.
• Knowledge of functions & operations of the Telecommunications industry.
• Proven experience leading multi-year, multi-million UDS deals with Corporations and Government Agencies

Training:
• Sales Management
• Project Management
• Business Development
• Leadership Management
• Relationship  Management

Minimum qualification    

• BSc/HND