Regional Logistics Manager at Guinness Nigeria Plc

AutoReqId: 43920BR
Reports To: Head of Customer Services
Location: Benin

Context/Scope
This role manages Benin Brewery distribution, as well as five external warehouses (depots) in the East and North Eastern Nigeria (Onitsha, Aba, Enugu, Uyo and Makurdi), to ensure the delivery of Guinness Nigeria (GN) business goals and objectives as well as create competitive advantage.

This role is responsible for seven managers and eighteen staff and ensures that packaging operations in Benin brewery are adequately supported by ensuring zero downtime, owing to warehouse space or empties outage in order to deliver strategic plan volumes to meet sales demand and surpass customers’ expectations.

Purpose of Role
To deliver and embed best in class processes in all warehouse and customer service operations in Guinness Nigeria (Eastern and Northern Eastern Nigeria operations) through the development of a high performance team that is able to deliver significant value and competitive advantage to our business.

Dimensions
Financial
This role maintains and manages inventory (fulls and empties) in six locations across Eastern and North Eastern Nigeria.

Market Complexity
Works in six distribution centres across Eastern and North Eastern Nigeria through own and 3rd party logistics service providers; using business specific KPIs to create step changes in customer service delivery to both internal and external customers to support Guinness Nigeria business objectives.

Leadership Responsibilities
The role holder will work closely with packaging, sales, brewery logistics and 3rd party service providers to deliver GN strategic goals and meet / exceed customer expectations.

Top 3-5 Accountabilities

•     Formulate and implement warehousing best practices in line with Diageo supply chain capability framework in all brewery distribution and depots to deliver competitive service.
•     Manage empties and finished inventory in six distribution centres to support GN supply chain in meeting customer/consumer satisfaction and to ensure accountability.
•     Play a lead role in the achievement of sales targets and competitive advantage through physical distribution and order fulfilment.
•     Ensure the achievement of all KPIs in line with GN business objective in order to drive superior performance.
•     Formulate and implement strategic initiatives as well as suitable logistics operations improvement in all distribution centres to enhance GN supply chain efficiency and effectiveness.

Qualifications and Experience Required

•     Degree level qualification; Masters degree would be an advantage
•     5 to 10 years working in an FMCG or a similar industry
•     Business experience particularly in physical distribution activities; with a depth of capability in logistics and customer management/process design and development.
•     Change management experience.
•     Ability to take commercial insights and translate into performance to grow the business, demonstrates a track record for performance.
•     Proven ability to persuade, influence and build credibility with all levels and all functions.
•     Analytical, interpretative and decision-making skills within a highly dynamic process environment.

Barriers to Success in Role
Inability to influence broadly across all own teams (GN customers, own teams, service providers and key stakeholders) to achieve customer service objectives

Flexible Working options
Benin Brewery based, with frequent local travel between distribution centres (approximately 40%)