Manager - Apartment Hotel & Spa at SENCE Nigeria

Reference Code: 118
Job Type: Full time

Roles and Responsibilities

•     Implement goals, policies and procedures of the organization.
•     Produce annual marketing plan
•     Identify new business and marketing opportunities.
•     Promote and sell customized spa programs.
•     Ensure compliance with Hotel policy and procedures.
•     Plan services including food and beverage service and any special requirements, events or activities.
•     Actively create and promote special promotions and event
•     Promote customized spa programs as required.
•     Demonstrate sincere customer focus and true appreciation for the guest experience.
•     Manage, train, and motivate all employees.
•     Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.
•     Establish and maintain a professional business relationship with all vendors.
•     Ensure equipment and physical facility in peak condition including cleanliness and repair.

Requirements

•     Minimum 5 years proven experience in a management position in a spa, hotel or related position.
•     Willingness to relocate to Nigeria.
•     Sound knowledge of Food and Beverage services.
•     Strong leadership, team, Written and communication skills.
•     Proven public speaking capabilities coupled with strong sales and marketing, and management experience/exposure.
•     Ability to analyze and interpret the needs of clients and offer appropriate options, solutions and resolutions.
•     Proven knowledge of cost analysis, fiscal management, and budgeting techniques, as it relates to industry.
•     An innate desire to work in an ethical manner.
•     Highly organized, goal and results oriented with ability to execute plans and manage change effectively.
•     Ability to build and maintain strong relationships; interact and influence at all levels both within and outside the organization including owners, key business partners and their representatives, team members and guests.
•     Proven ability to achieve goals, multi-task and set priorities based on a constantly changing business environment.
•     Effective decision making capabilities.
•     Strong working knowledge of MS Word Suite