Technician at ICRC - International Committee of the Red Cross

Responsibilities

•     Maintain ICRC ICT equipment and networks in all five offices, comprising Desktop and Laptop computers, Laser and lnkjet Printers, network switches, routers and appliances and UPS.
•     Maintain ICRC Network Infrastructures In all five offices, including the Structured Cabling system and other data/voice grade cabling and layouts.
•     Manage and keep proper inventory of the IT and Radio equipment park and ICRC authorized.
•     autonomously and according institutional rules.
•     Monitor and take proactive actions on the performance of leased telecommunication services to ICRC structures, including Internet Service, and Phone Lines.
•     Maintain PBX systems in all five offices, including programming and installation of phone sets.
•     Install and maintain radio equipment, include VHF handsets, HF & VHF fixed and mobile radios.
•     Provide Help Desk assistance to users, directly and/or remotely.
•     Manage ICRC's VHF and HF licenses file (updates, requests, follow up).
•     Manage the stock of ICT equipment in the main office in Abuja, incl. storage, packing and dispatch.
•     Undertake support missions to all offices in Port Harcourt Kano, Jos and Maiduguri.
•     Manage domain users and network credentials.
•     Liaise with Head of ICT Regional and with Regional ICT Engineer on ICT matters.

Required Qualification

•     B.Sc Degree or High School Technician Diploma in IT related field, engineering or equivalent.
•     Minimum 3 years experience in a similar function preferably with an International organization.
•     Very good knowledge of Windows based computers and good IT troubleshooting skills.
•     Experience in managing a computer network environment (bigger than 40 PCs).
•     Capable and motivated to continuously update him/herself on latest developments.
•     Good knowledge of radio (HF & VHF) technology and satellite communication.
•     Excellent command of written and spoken English.
•     Strong sense of responsibility and autonomy with good organizational skills.
•     Good knowledge of ICT services and equipment market and vendors in Nigeria.
•     Able to undertake outdoor works with physical effort.