Front Desk Officer at Clove Galleria

JOB DESCRIPTION:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages.
• Monitor, organize and forward emails.
• Maintain records and files.
• Oversee the office budget.

Requirements:

• Ordinary Nationa diploma (OND) or relevant qualification.
• A minimum of 2 years’ proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.