Sales Representative at KHS Machines Nigeria Ltd

BRIEF DESCRIPTION OF ROLE
The position of sales representative is primarily responsible for the implementation of sales plans, execution of targeted sales activities and to support structural formation of sales outreach to the Customer. KHS operates with a strategic Route to Consumer foot print, and the Sales Representative is a key driver of this structure to deliver it’s objective

JOB RESPONSIBILITIES

•     Market evaluation and channel coverage planning and execution
•     Relationship management with customers and sourcing of new prospects
•     Manage customer request and options to budget and on time
•     Educate customers on equipment functionality and drive customer acceptability of same
•     Manage customer database and build linkage on equipment status with respective customers
•     Liaise closely with the supply chain and logistics team to ensure smooth and fit processes
•     Resolve customer complaints issues regarding sales
•     Carry out frequent customer calls and review customer satisfaction mechanics with the management team.
•     Proper documentation and analysis of activities.
•     Support management decision making process regarding sales
•     Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

QUALIFICATIONS AND REQUIREMENTS

•     A bachelor’s degree preferably USA / UK in an engineering discipline
•     Financial management and business appreciation skills would be an advantage
•     Industry experience and professional network – Minimum of 3 years sales experience in a similar field
•     Influencing and Negotiation skills – ability to understand people and sell ideas and to others will be a huge aspect of the business requirements for this role

COMPETENCE (in order of importance)

•     Integrity — Job requires being honest and ethical.
•     Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
•     Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
•     Leadership — Job requires a willingness to take leadership of situations on behalf of KHS
•     Initiative — Job requires a willingness to take on responsibilities and challenges.
•     Computer Literacy – competent in the use of Microsoft tools e.g. MS project, word, Power point, Excel and also engineering drawing tools such as AutoCAD, etc.

LINES OF COMMUNICATION
The Sales Representative will report directly to the Sales Officer of KHS Machines Nigeria Ltd.

WORKING CONDITIONS
The Sales Representative role is a Full time role. Working time as stipulated in conditions of service however the employee would be expected to work at a capacity required to achieve desired results for the company.