Front Desk Officer at Airlude Travel & Tour

Details:

Job Description

• We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance
• You will be the first contact of the company for all visitors and will be responsible for the first impression we make.

Job Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned.

Job Qualifications

• Minimum of WAEC, ND, HND or B.Sc in any discipline.
• Proven experience as Front Desk Representative, agent or relevant position.
• Familiarity with office machines (printer etc.)
• Knowledge of office management and basic bookkeeping.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.