Monitoring & Evaluation Manager at Norwegian Refugee Council (NRC)

NRC is looking for a Monitoring & Evaluation Manager for our area office North-East Nigeria. The role of the M&E Manager is to establish and implement systems that promote evidence-based decision-making, program and project performance, and internal management. The M+E Manager will contribute to quality programming through supporting access to and use of relevant and timely information on program scale, relevance, and effectiveness. Within this context, the M+E Manager will provide technical support to in-country staff pertaining to M+E and build capacity in the country mission by identifying and supporting the implementation of effective, cost-efficient and meaningful M&E systems.

The  Manager reports to the Head of Programs

Duties and responsibilities

• Line management for project staff leads the process to establish country office and area office program level M&E and accountability (Community Accountability Response Mechanism) systems.
• Lead the development of guidance and frameworks for the country and area office procedures, policies and processes that assist in institutionalizing and supporting M&E.
• Participate in program design and proposal discussions, including the theory of change development, log frame design, and budgeting for M&E.
• Participate in Country Office, and Area office strategy discussions to ensure M&E remains a high priority in the programme.
• Provide leadership, support to technical advisors, project, and area managers in planning and standardizing M&E across projects.
• Support project managers and coordinators through the development of data collection methodology and tools, and systems for on-going data analysis.
• Develop a data management system for programme and M&E data.
• Ensure that monitoring data are fed into management decisions and used in programme management.
• Capacity building and training of program and M&E support staff on M&E technical and conceptual areas.
• Lead internal improvement processes (M&E matrixes, Macro Log Frames etc.) according to need.
• Encourage and support the absorption of lessons and recommendations at the country office, and area office level, emerging from various AO (grant reviews, after-action reviews, grant closures) and CO events (evaluations, assessments, technical visits, learning reviews)
• Facilitate data analysis and improving program staff data literacy (and usage of the institutional platform geared toward this) that supports strategic decision making,
  learning, and accountability.
• Encourage community meetings/orientations at the project start-up.
• Support M&E teams, technical advisers and project managers/coordinators to ensure that CFRM is in place for each project, well understood by the team members/partners, and communicated to the beneficiaries.
• Manage CFRM, categorization, sharing with relevant stakeholders, closure, and reporting.
• Supervise, support and mentor M&E Coordinators/Officers in executing M&E plans, M&E and Accountability systems.

Qualifications

• At least 2-3 years experience in creating and leading the implementation of M&E systems for an international NGO
• At least 5 years experience working in an emergency or post-conflict setting Thorough experience with and knowledge of  principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
• Understanding of data and information needs for program management and decision making
• Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• High-level English language proficiency (speaking, reading, writing)
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)

Personal qualities

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results
• A good sense of humour is an asset
• All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

We can offer

• Commencement: January 2020
• Duration: 12 months (Renewable)
• Salary/benefits: According to NRC’s general directions.
• Level: Grade 8 in the NRC grade structure
• Duty station: Maiduguri, with frequent travels. Travel outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.
• An approved health certificate will be requested before the contract start.
• Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the "Company name" field for both company and location.