Security Officer at Alfred & Victoria Associates

Department: Facilities /Administration
Reports To: Security Supervisor

Job Purpose

• They take their instructions from the Facilities Team Manager and work closely with the Control Room Operator. The primary goal of the Security Officer is to ensure a safe working environment at the Company by guarding, patrolling, or monitoring the premises to prevent theft, violence, or infractions of rules.
• Security operation:
• The Security Officer provides a complete monitoring support function with limited or no guidance and ensures the safety and security of employees and clients by fulfilling the following:
• Monitor and guard – they patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. They answer alarms and investigate disturbances and circulate among visitors, patrons, and employees to preserve order and protect property. They operate detecting devices to screen individuals and prevent admission of prohibited articles into restricted areas.
• Control access – these individuals monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Manage incidents - they respond to incidents alerted by the control room operator and warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary. They call the police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons on site.
• Reports – the Security Officer prepares reports on operational and existing conditions, reporting abnormal and unusual conditions that develop during their daily work schedule.
• Query management – they answer and respond to and resolve any security related queries or escalate more complex queries to the relevant individual. They deal professionally with all guests and visitors to the buildings.

Behavioural Skills:

• The individual has a proactive approach, pays attention to detail, has adequate verbal and written communication skills and has a service-oriented aptitude
• They demonstrate a positive attitude towards work and can manage assigned job processes
• They are able to cope well under pressure and are highly organized individuals displaying the required level of discretion and professionalism when dealing with sensitive incidents
• They have good interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organization
• They display the required decision-making ability and discretion when responding to incidents and/or situations that arise
• They possess knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Key Roles &Responsibilities

• Provide a complete monitoring support function with limited or no guidance.
• Patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Respond to incidents alerted by the control room operator and warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Prepare reports on operational and existing conditions, reporting abnormal and unusual conditions that develop during the daily work schedule.
• Answer and respond to and resolve any security related queries or escalate more complex queries to the relevant individual

Requirements
Experience:

• 1-2 years working experience.
• At least 1 year working experience in a related environment

Education:

• High School Certification

Key Skills and Competencies:

• Adequate verbal and written communication skills.
• Good interpersonal skills.
• Possess knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Service oriented aptitude.
• Demonstrate a positive attitude towards work and can manage assigned job processes.
• Able to cope well under pressure.
• Good organization ability.
• Displaying the required level of discretion and professionalism when dealing with sensitive incidents.
• Display the required decision-making ability and discretion when responding to incidents and/or situations that arise.
• Display attention to detail.

Salary

• Very attractive.