Watch Keeper at ACTED Nigeria

About the Job

• Acted Nigeria Mission operates throughout the North East Region of Nigeria. Due to the nature of operations, the geographical locations in which we as a mission deliver humanitarian aid, the unpredictable and ever-changing context, staff accountability procedures, the importance of effective communications and the concern of staff safety and security during any field deployments within this context is of a huge concern;
• As a result of this there is a requirement of a 24hr operations room to be operating and manned by watch keepers on a 24hr basis in order to ensure all field deployments are managed, controlled, and monitored whilst ensuring effective communications and staff accountability procedures are followed and respected at all times; this in turn will support the crisis management team, HQ and the teams involved.

Duties and Responsibilities

• Under the supervision of the Duty Supervisor, Security Officers and the Country Security Manager, the following will be carried out in line with the ACTED Nigeria Security Policies, Procedures and Protocols whilst on duty.

Responsibilities include:

• Conduct 12hr shifts at a time in the Maiduguri Operations Rooms
• Record, monitor and issue communications, safety and security equipment to staff members on a daily basis
• Log and report staff movements, security and medical incidents
• Coordinate and monitor all communications traffic and movements for the Missions staff when deployed
• Coordinate and monitor all communications traffic and staff movements for the Mission
• Act as an important part of the Missions Crisis Management Cell and a point of contact for all staff on a 24hr basis
• Attend regular training which will be provided internally and externally
• Adhere to the ACTED Nigeria Code of Conduct, existing Standard Operating Procedures and Policies
• Ensure the existing staff movements and communications protocols and procedures are followed by all field teams
• Report any near misses, security incidents or medical emergencies accordingly through the ACTED communications tree

Essential Key Skills and Experience

• As a minimum, this position requires an individual with the following experience
• Excellent inter-personal and communications skills
• A minimum of 2 years’ experience within a security officer/assistant role
• A minimum of 1 years’ experience working for an INGO
• Operating VHF hand-held radio equipment
• Operating Thuraya Satellite equipment, Garmin Tracking devices and ‘Push-to-Talk’ (PTT) communications equipment
• The ability to communicate, read and write in Hausa, Kanuri, Margi, Bura and English
• The ability to write detailed reports and log staff movements
• The technical ability to fault find and repair issues on VHF and Satellite communications equipment
• Conversant with Iridium, Thuraya and GPS equipment
• A good understanding of voice procedure

We Offer

• Contract length: 4 Months possibility of extension
• Level: E1-1 (national contract)