Retail Store Manager at Owens and Xley

Our client, a premium women’s wear fashion brand located in Ikoyi, is looking to fill the role of a Retail Store Manager. The ideal candidate must have strong leadership skills and the ability to manage people. The responsibilities for the role include:

Key Responsibilities:

• Oversee daily retail store operations
• Creates and implements relevant checklists
• Supervise staff to ensure that staff actively carry out their roles
• Ensure strict compliance and monitoring of organizational rules, policies and standards
• Prepare daily sales reports
• Ensure the business environment is properly cleaned at all times
• Arrange for regular maintenance services for all equipment
• Handle and resolve all customers’ complaints
• Reconcile payments received with sales officer
• Plan the distribution of inventory to retail stores
• Work with the digital channel manager to effectively fulfill all online orders
• Monitor logistics and distribution activities
• Prepare delivery documentation and other related paperwork
• Oversee space management and allocation

Professional Qualifications/Experience
Educational Qualification:

• Minimum of HND/B.Sc in a related role

Experience:

• 2 years’ experience in a similar role
• Experience in the retail or fashion industry a plus

Skills and Abilities

• Proven integrity
• Highly analytical, driven and focused.
• High level of professionalism;
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Proficient user of MS Office (MS Excel in particular)
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Keen eye for detail
• Preferably lives within Island axis

Renumeration
N55,000