Specialist - Wholesale and Carrier Business Settlement and Collection at 9Mobile

Job Summary
Coordinate and manage the telarix billing system, SLAs and contract agreements on traffic exchange with existing and potential partners. Manage wholesale partners, invoicing, payment and collection.

Principal Functions

•     Monitor and ensure prompt and accurate update of billing rates on Telarix - iXTools interconnect platform.
•     Update the price list received from each carrier and ensure routing changes are made based on Direct and Least Cost Routing.
•     Analyse event detail records (EDRS) and resolve any dispute that may arise on all presented invoices using Audit Command Language (ACL)
•     Liaise with finance and wholesale and carrier relation to ensure partner invoices are paid as at when due.
•     Set up new interconnect partners on Telarix platform and ensure strict compliance with billing and invoicing clauses as provided in the contracts.
•     Prepare weekly partner statement of accounts, update subsidiary books in the Carrier business folder with invoices and other source data for referencing in any recurring issue or dispute settlement.
•     Treat all EDRS sitting in Telarix - iXConnect error bucket and ensure they are completely resolved before processing interconnect invoices.
•     Generate all partner invoices on the Telarix - iXTools, receive interconnect partner invoices and ensure wholesale clients and interconnect partners are billed accurately and promptly
•     Extract and analyse daily, weekly and monthly interconnect traffic data and generate EDRS reports for interconnect partners based on request.
•     Liaise with prospective interconnect partners to resolve all interconnect issues
•     Coordinate and review partner draft agreements with Legal and other stakeholders
•     Provide routing instruction via the interconnect platform to network operations team.
•     Identify and escalate billing system's inadequacies and offering solutions.
•     Negotiate bilateral agreements with potential international carrier/operator
•     Reconcile monthly partners' statement of account
•     Provide least cost routing (LCR) reports for international destinations.
•     Interpret interconnect traffic pattern and escalate unusual traffic trends
•     Perform other duties as assign by the Manager, Carrier Relations.

Educational Requirements

• First degree or equivalent in a relevant discipline.

Experience, Skills & Competencies

•     Three (3) to Five (5) years work experience, with at least Two (2) years in a wholesale and carrier relations function.
•     Good knowledge of Microsoft Office - Excel, Word and PowerPoint.
•     Good understanding of Event Detail Records (EDRS).
•     Knowledge of billing platforms
•     Must be familiar with Accounting terms - SOA, Payment Schedule, Netting and Set Off.
•     Ability to understand and analyse data
•     Must understand and possess knowledge of Audit Command Language (ACL).
•     Attention to details.
•     Good written and oral communication skills
•     Interpersonal and relationship management skill.
•     Ability to work under pressure and multitask
•     A team player