Field Application Specialist (Medicals) at Integrated Corporate Services - ICSL

Job Description

• This is an exciting opportunity for an ambitious and dynamic individual to join a fast-paced Leading Science Laboratory Company in Nigeria. This is a Field Based role.

Role Purpose

• Responsible for the provision of on-site scientific application support and training on company products, thereby contributing substantially to customer satisfaction
• Support sales in the achievement of the orders plan by delivering product line specific pre- and post-sales related customer support activities.
• Responsible for keeping up to date with product and state of the art scientific know how
• Work in line with the Support Competencies.

Key Result Areas
Development of marketing strategies and implementation in following areas:

• Provision of on-site application support and training on Life Science products, thereby contributing substantially to customer satisfaction.
• Support Sales in the achievement of the orders plan by delivering product line specific pre- and post-sales related customer support activities.
• Ability to effectively resolve Customers' issues and escalate same where necessary.
• Keeping up to date with product knowledge in line with needed support competencies.