Customer Relations Officer at Masters Ville Children School

Job Responsibilities

• Managing and coordinating of walk-in and online inquiries for the school.
• Constantly follow up and follow through all inquiries from prospects towards collecting all necessary documents needed for Admission.
• Keep front desk tidy and presentable with all necessary material (eg pens, forms, paper etc)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters packages etc and distribute them accordingly.
• Prepare outgoing mail by drafting correspondence securing parcels etc .
• Check, sort and forward emails.
• Keep updated records and files.
• Take up other duties as assigned.

Requirements

• Applicants must be resident in Ajao Estate Isolo area of Lagos
• Have at least 2 years experience working in this capacity at a school