HR Outsourcing Officer at Ikeja Electricity Distribution Company

Reporting To: HR Outsourcing Lead
Job Type: Full time

Role Purpose

• Candidate will be responsible for assisting the HR Outsourcing Lead in liaising with resourced employees and outsource vendors to drive operational processes and deliver excellent HR services to the company.

Responsibilities

• To handle the administrative processing of grievance issues and escalations from third party provider.
• Manage resourced employee's onboarding process; ensures the appropriate resourced employee's paperwork (ie identity card) is completed accurately.
• Support in the administration of Performance Management processes for resourced employee's e.g. performance objective drafting, performance appraisal administration etc.
• Prepare letters, reports and various documents relating to the outsourcing process as required.
• Ensure that resourced employees receive their work tools within specified timelines.
• Coordinate the monthly validation of all currently engaged employees in IE.
• Monitor Service Level Agreements, contract expiration and renewals.
• Oversee the administration of health insurance packages and other benefits such as Leave etc. accrued to the resourced employees.
• Create & maintain database on all resourced employees to ensure quick retrieval of information.
• Support the outsourced vendor, organize and host town hall meetings; prepare minutes of meeting and track action points
• Provide necessary support to ensure the accountability, transparency and regulatory requirements of the company are met.
• Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
• Carry out any other duties and projects as required.

Minimum Qualifications

• This role requires a relevant first degree or its equivalent diploma qualification
• Requires between 0-2 years relevant work experience with working knowledge and exposure to Human Resources Management, gained through experience, education, training or special development

Technical Competencies:

• Knowledge of employee relations management
• Knowledge of grievance & disciplinary management
• Labor relations administrations
• Proficiency with Microsoft Office

Behavioral Competencies:

• Communication and interpersonal relations
• Problem solving and decision making
• Business focus.