Parts Interpreter/Specialist at Cummins Inc.

Ref: 09/003
Location: Nationwide

Responsibilities

•     To identify and co-ordinate all parts requirements and ensure delivery to point of 'use' for service personnel and/or customers.
•     Provide timely quotations pertaining to Service Parts Filtration New and Recon Engines and to maintain the complete data from the inquiry stage
•     Support the service operations and customers with all the relevant information to offer new and recon products solutions.
•     Identify and implement on-going parts initiatives to support the achievement of service productivity and deliver continuous improvements in Service efficiencies.
•     Regularly check quick serve on line for any part number or technical updates for parts, filters and recons.
•     Inform Senior Parts Interpreter about key changes and

Requirements

•     General Office administration and IT Skills essential.
•     Parts operations or sales experience desirable.
•     Experience gained in a similar customer facing environment essential.

Experience/Skills:

•     Parts Distribution Channel or Material Management experience preferred.
•     Excellent customer relationship management.
•     Ability to work under pressure and meet tight deadlines.
•     Relevant product knowledge