Expat National Retail Sales Manager (Indian Experience Required) at SIMS Nigeria Limited

Job Description
The National Retail Sales Manager is responsible for:

• Planning, implementing and managing the activities of the entire retail team as well as developing and executing plans to maximize sales revenues and profitability of the retail channel.
• Responsible for the competitive expansion, growth and profitability of the Company’s Digital centres (retail stores).

Responsibilities

• Responsible for the development and growth of an effective retail sales team.
• Creation and implementation of effective strategies for recruiting, hiring, training, motivating and coaching team members.
• Responsible for the development and implementation of strategies to provide acceptable retail sales growth in line with established corporate objectives and profitability targets.
• Tracks retail sales activity and provide the team with regular feedback & coaching regarding performance.
• Effectively manage the activities of the retail sales team.
• Ensure implementation of training regarding products, services, selling skills, etc.
• Review activity plans, sales results and other indicators for retail store managers and sales executives to ensure sales effectiveness.
• Coordinate and manage activities of the digital centers to ensure improved sales and profitability.
• Conducts regular sales meetings, communicating current and new sales policies, procedures and techniques, pricing, new products, sales promotions e.t.c.
• Responsible for gathering and analyzing market information and providing feedback and recommendations to management.
• Responsible for liaising with the Brand principals on behalf of the organization.
• Work closely with service team to ensure implementation of after sales service/warranty policies.

Key Performance Areas:

• Achievement of Monthly, quarterly and annual retail sales targets.
• ROI on promos and marketing activities.
• Introduction and implementation of initiatives to grow the retail business.
• Prompt preparation of reports
• Footfalls & Conversion Rate
• Conversion Rate
• Digital Centers Checklist Compliance.

Education/Professional Qualifications & Experience

• Minimum of B.Sc or equivalent in Sales/Marketing or any other relevant discipline.
• An MBA is an added advantage.
• Minimum of 10 years’ sales experience with a minimum of 5 years managing retail sales/channel.
• Previous experience in managing a retail store is an added advantage.
• Experience in the FMCG industry is an added advantage.

Functional Skills & Competencies Required:

• Strong business acumen and market knowledge.
• Advanced Microsoft Excel and Office Skills
• Entrepreneurial attitude, leadership ability and ability to be a team player at all levels.
• Must be a good listener and should be able to respond quickly to customer needs.
• Communication and Presentation skills.
• Relationship Management.
• Critical thinking and decision making skills.

Behavioural Competencies Required:

• Results oriented
• Integrity
• Proactive
• Decisive
• Analytical
• Creative & Innovative
• Cultural awareness.