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  • Direct Sales Agent Captain at Altara Credit Ltd (“Altara”)

  • Posted on: 20 September, 2019 Deadline: Not Specified
  • View Jobs in Banking / Financial Services View All Jobs at Altara Credit Ltd (“Altara”)
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  • At Altara, our mission is simple: to improve the lives of Nigerians. To do this, Altara and its dedicated team seek to tackle a critical challenge in Africa - access to payment solutions that make product prices more digestible.

    Our debut service is “buy now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront, pay small amount overtime."

    Direct Sales Agent Captain


    Location: Ibadan, Oyo

    Job Description

    • Supervising the direct sales agents (DSAs) under him/her and providing technical support where necessary to ensure that their targets are met
    • Monitoring the activities of the DSAs both on the field and in the showroom to ensure alignment with laid down processes and procedures
    • Collecting and collating feedback on DSAs’ sales activities daily
    • Preparing and issuing a daily, weekly, and monthly feedback report on the showroom sales activities to the Sales Lead
    • Resolving sales-related challenges within the showroom and reporting same to the Sales Lead
    • Escalating all matters relating to sales and DSAs within the showroom to the Sales Lead
    • Evaluating the performance of the DSAs on a weekly and monthly basis
    • Helping the DSAs develop their weak areas, and improve their strengths
    • Motivating the DSAs to consistently perform on an optimal level, and
    • Effectively communicating relevant information to the DSAs

    Key Performance Indicators (KPIs)
    The KPIs for the Sales Captain include:

    • Average sales per DSA per month
    • Efficiency and effectiveness in communicating relevant sales issues to the Sales Lead
    • Effective communication of relevant information to the DSAs
    • Proactiveness in resolving sales-related challenges in the showroom
    • Accuracy of feedbacks and reports
    • Efficient use of communication channels (Email, SMS, Calls, etc.)
    • Capability development of the DSAs


    • Minimum qualification: B.Sc/HND in related discipline.
    • Good email and communication etiquette
    • Proficiency in the use of Microsoft Office Applications (Word, Excel, PowerPoint)
    • Proactive, positive mindset, strategic thinking and problem-solving skills
    • Prior experience in a sales management role will be an added advantage

    Method of Application

    Interested and qualified candidates should send their CV to: clearly indicating the "Job Title" as subject of your mail.

    Note: This role is strictly for Ibadan residents.

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