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  • Posted: Sep 19, 2019
    Deadline: Not specified
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    Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
    Read more about this company

     

    Commercial Quality Analyst

    Reports: The Commercial Quality Analyst will report to the Head of Commercial Planning.

    Responsiblities

    • Assess and maintain the quality & integrity of Performance Steering Actions and Pricing battles
    • Defining SOPs and creating processes to ensure we have a clear set of guidelines to improve performance steering process
    • Validate the performance-related actions and make sure the right set of battles are provided to the category teams
    • Defining thresholds to assess and validate the quality of work received from third-party vendors
    • Audit the work of third-party vendors to ensure they are meeting their SLA
    • Meet the targets in terms of total audits in a day and plan action items to improve the quality score

    A successful candidate will be:

    • Action-oriented and result-oriented
    • Strong interpersonal skills: active listening, teamwork, positive attitude, conflict resolution, and integrity.
    • Well organized and fast learner
    • Very independent with a strong ability to go further than the expectations

    Required Background and Technical Skills

    • Recent graduates with a background in Business Administration, Commerce or any related fields
    • Proficiency in MS Office and Excel
    • Six Sigma Green Belt (Preferable but not mandatory)
    • As a whole, we expect someone passionate, creative and able to work efficiently. We expect a leader.

    We Offer

    • A unique experience in an international, entrepreneurial, yet structured environment
    • Unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
    • The opportunity to be part of a team full of talented people with the best backgrounds.

    Method of Application

    Interested and qualified? Go to Jumia Nigeria on africainternetgroup.peoplehr.net to apply

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