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  • Risk/ Marketing Operations Officer at Anthony Ayoade Associates

  • Posted on: 4 September, 2019 Deadline: 10 September, 2019
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  • Anthony Ayoade Associates - Our client, a Publishing company based in Ibadan, Oyo State is currently recruiting suitably qualified candidates to fill the position below:

    Risk/ Marketing Operations Officer

     

    Detailed Description/Key Responsibilities

    • RMO officer is responsible for managing requests, accessing and auditing marketers activities.

    Customer Database:

    • Constant verification of company customer`s information
    • Consistently updating the information in the database with new findings ie incoming emails/letters from customers
    • Ensure that New Customers are promptly included

    Manage/Audit Marketers requests:

    • Conduct first level checks on all orders ie historical, authenticity checks
    • Ensure turn-around time for processing orders must be adhered to.
    • Follow up entire chain from order to dispatch to ensure all went smoothly and customer can be left happy.
    • Follow up deliveries with Schools to ensure that books ordered and appropriately serviced are rightly delivered. Follow up is the intention but appreciation will be the vehicle
    • Create mechanism that follows through, and confirms process and status of delivery.

    Payment and Recovery:

    • Monitor payments
    • Report doubtful debts on-time.
    • Escalate cases where fraud is suspected.

    Reports:

    • Collate and consolidate marketer`s weekly reports
    • Make presentation based on reports at management meetings.
    • Prepare other related required reports on request
    • Keep a ‘Memo’ file, of copies of ALL memo’s issued, for referral

    Requirements
    What we are looking for:

    • B.Sc./ HND; OND in Accounting, Banking and Finance, Mathematics or any related discipline
    • Minimum of 1-2 years experience
    • Excellent communicator
    • Have good presentation skills and a personal approach that reflects the image of our brand
    • Good administration and IT skills to include MS Office
    • Dynamic and self-motivated.
    • The successful applicants will be hard working, willing to travel and able to work independently.

    Method of Application

    Candidates should send their CV to: info@anthonyayoadeassociates.com.ng using the "Job Title" as the subject of the mail.

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