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  • Posted: Sep 2, 2019
    Deadline: Not specified
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    MyJobMag's goal is to solve the fundamental employment challenge in Africa which cuts across employer-employee quality and discovery. From internship coaching, career counselling, training to personalized job discovery, we are everything to the candidate. We made checking newspapers obsolete while going a step further to prepare candidates for the ope...
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    Customer Service Representative

    Job Description

    • Attend to all customer enquiries promptly
    • Resolve customer issues and complaints on service related matters
    • Receive and process customer's requests promptly and efficiently
    • Build and maintain long term and profitable relationships with customers
    • Deliver efficient and quality customer service consistently.
    • Maintain a database for collating useful customer information.
    • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

    Requirements

    • B.Sc. degree with a minimum of 2:2
    • Must have 2 - 3  customer service experience

    Skills and Competencies:

    • Excellent customer relationship management
    • Good Oral & Written communication
    • Sales & Marketing skills
    • Excellent inter-personal skills
    • Problem solving and conflict resolution
    • Must have basic knowledge in Microsoft Word and Excel.
    • Organized, detail-oriented and can work in a fast-paced environment

    Method of Application

    To apply for this position, send in your CV and application stating your suitability for the role to career@myjobmag.com

    Company Location: Asese , Ogun state

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