Learning and Development Manager at Workforce Group

Job Overview

• The Learning and Development Manager will be responsible for managing the end to end L&D process while creating and nurturing long-term relationships and operating within the budget.

Duties & Responsibilities

• Ensure that learning approaches are credible and lead to outcomes that have a positive impact on the business and lead to the retention and engagement of key clients.
• Where applicable, identify partners and/or vendors and manage to partner for the delivery of training.
• Suggest and implement new ideas and approaches for enhancing company value and reputation as well as building strong productive relationships with partners.
• Work closely with Subject Matter Experts to ensure quality training programmes are  developed, customized, approved, maintained, revised and properly documented as required
• Develop training curriculum and facilitate training programs
• Formulate clients learning objectives; to evaluate training objectives, requirements and effectiveness of delivery and comprehension.
• Develop proposals that speak to the client’s needs, concerns, and objectives.
• Develop strong strong synergistic relationships with key stakeholders in the learning and development space to establish learning solutions that meet their strategic capability needs.
• Conduct strategic and accurate need analysis
• Conduct, analyze and report on client satisfaction surveys.
• Deputise for Director, Learning and Development

Requirements

• Bachelor's degree in Business Administration or Human Resources or equivalent
• At least 8-10 years’ experience in a learning and development role preferably in a consulting environment
• PHR and/or SHRM-CP certification is preferred
• Experience with course design tools used to create high-quality learning materials (Articulate, Storyline, etc.).
• Working knowledge of the ADDIE model
• Working experience with various learning technologies and tools and approaches
• Have sound research and analytical skills, coupled with excellent attention to detail.
• Demonstrate excellent language and communication skills and have the ability to manage & influence stakeholders across various areas of the business
• Access to a wide pool of facilitators
• High level of accountability and ownership
• Ability to facilitate effectively on a diverse range of topics
• Commitment to delivering value to the business, including an ROI
• Strong creative and problem solving skills.
• Strong presentation skills and facilitation skills
• Leadership skills
• Strong business acumen.