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Welcome to MaraOnline.org, the online home of the Mid-South Amateur Radio Association, which has provided service and training since 1939. Club Meeting: Our meetings are normally held on the first Thursday of each month at the Northeast Police Precinct (Appling Farms Station), located at 6850 Whitten Bend Cove. The police department has graciously ...
Responsibilities:
• Engage with stakeholders, users, and the product team to synthesize the wants and needs of our users, with the business and technical requirements, and deliver an amazing support function
• Participate and drive the full iterative design process for support, including; research, brainstorming, sketching, wire framing, prototyping and validating the implementation
• Train and manage the technical support team to provide ongoing customer support, consolidating feedback and sending regular reports to the product team
• Coordinate with technical support staff to gather user insights and conduct regular product testing
• Support the continuous development of the user experience for Mara Mentor; collaborate and brainstorm with other designers to collectively increase the design IQ and deliver consistent experiences to our users
• Communicate effectively with the product team
Experience required:
• Minimum of 5 years experience as a UX Designer, participating in the complete product development lifecycle of successfully launched products
• Bachelor Degree in Interaction Design, HCI or related discipline
• Demonstrable experience designing and documenting navigation structures, information architectures, user interfaces, and complex interaction designs
• Demonstrable experience designing for Web and Mobile Apps
• Proven experience with integrating usability research findings into designs
• Experience creating support functions and teams for Web and Mobile Apps, ideal but not required
• Experience in HTML, CSS, Photoshop and Adobe Illustrator
• Excellent written and verbal communication skills
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner.
• Proven abilities to hire, on-board and manage people
• Commitment to Mara Foundation’s aims, objectives and principles
Interested candidates should apply by emailing a CV and a covering letter explaining their interest in the position and what they could bring to it to careers@mara.com. Please specify the job title in the email subject. Only complete applications will be considered. Only successful applicants will be contacted.
The position will be based in Lagos. The candidate should be available to start ASAP.
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