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  • Posted: Aug 26, 2019
    Deadline: Sep 20, 2019
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  • We are young, experienced, excellent and still growing. Registered in Nigeria with Corporate Affairs Commission. 3Supports is one of the leading IT solution contractors in Lagos, System Integrator and re-sellers across West Africa. Our solution includes data network design and deployment, Network optimization and repair, IT Support, structured cabling, fiber...
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    IT Field Technician (Hardware & Networking)

    Job Description

    • Install and configure computer hardware operating systems and applications
    • Monitor and maintain computer systems and networks
    • Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
    • Replace parts as required
    • Provide support, including procedural documentation and relevant reports
    • Follow diagrams and written instructions to repair a fault or set up a system
    • Support the roll-out of new applications
    • Set up new users' accounts and profiles and deal with password issues
    • Respond within agreed time limits to call-outs
    • Work continuously on a task until completion (or referral to third parties, if appropriate)
    • Prioritise and manage many open cases at one time
    • Rapidly establish a good working relationship with customers and other professionals, such as software developers
    • Test and evaluate new technology
    • Conduct electrical safety checks on computer equipment.

    Method of Application

    Interested and qualified candidates should send their CV to: support@3supports.com.ng using the Job Title as subject of the email.

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