Sales & Marketing Administrator at Alan & Grant

Job Summary

• The Sales and Marketing administrator is at the crossroad between the Marketing function as well as the Sales function.
• He is responsible for implementing marketing and advertising campaigns while linking the Sales Team with the clients by responding customer’s inquiries about offers, products and deliveries, in addition to providing support.

Roles & Responsibilities

• Supporting the Sales Team
• Implementing Marketing related activities
• Ensuring high quality customer service
• Receive and process customers inquiries
• Prepare the offers using HMD Nigeria price list in coordination with the Sales Team
• Follow up with clients after offers submission for feedback
• Maintain the CRM updated (Leads, Opportunities, Quotations, Accounts...)
• Research projects in the market and extract Leads
• Review the weekly CRM reports with the Sales Team
• Follow up closely with the clients after offers’ submission for feedback and provide post sales customer service reports
• Coordinate between the clients, the sales team and the head office when required
• Update the monthly sales report regularly for Management
• Implements marketing and advertising campaigns
• Keeps promotional materials ready by coordinating requirements and inventorying stock; placing orders; verifying receipt.
• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information.
• Researches competitive products by identifying and evaluating product characteristics, advertising activities, pricing, and advertising; maintaining research databases.
• Monitors budget spending when it comes to on the field marketing activities
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirements

• Previous Experience in Similar Position required.
• Attentive to Details
• Able to Multi-task
• Able to work under pressure and meet deadlines
• Strong interpersonal communication skills
• Customer service oriented
• Good reporting skills
• Work Experience: 4-5 years