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  • Posted: Jan 1, 1970
    Deadline: Aug 28, 2019
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  • MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lago...
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    Quality Assurance Engineer (Supervisory)

    Employment status: Permanent
    Department: Quality Assurance

    Job Description

    • To implement a quality management system (QMS) in the Information Systems environment, collect and analyze data from applicable QA metrics.
    • Business growth, value created & cost-effectiveness achieved by process optimization, new initiatives and improved operations/ways of work etc.
    • Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IS function and lead quality assurance team in delivering reliable services.
    • Perform root cause analysis of QA related problems and device corrective and preventive actions.
    • Coordinate and review QA business processes, identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency.
    • Prepare quality documentation and reports, collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions.
    • Revalidate and maintain database of records, data and information in relation to quality assurance within the IS Division, ensuring easy access and retrieval of information.
    • Conduct training programs on Quality Management System and facilitate compliance to company Safety, Health and Environment policies within IS Division.
    • Collect quality assurance data, analyze and prepare reports
    • Participate in audit activities initiated by internal or external auditors to assure quality of IS solutions according to defined standards and metrics.
    • Value created through effective stakeholder management
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Open plan office

    Requirements, Experience & Training
    Experience:

    • 3-7 years experience which includes:
      • Minimum of 2 years’ experience in an area of specialisation; with experience with working with others
    • Experience working in a medium organization.

    Training:

    • Quality Assurance Management Training
    • Process Audits and Reviews
    • Project Management.

    Minimum qualification

    • BA, B.Sc or HND

    Method of Application

    Interested and qualified? Go to MTN Nigeria on careers.mtnonline.com to applyInterested and qualified candidates should apply using the Apply Now button below.
  • Send your application

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