PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more by visiting us at www.pwc.com.
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Ensures employees compliance with policies that promote the company strategy, culture, mission and vision
Provides advice to Company Management regarding Corporate Services and implementation of agreed management decisions
Contributes to organisational leadership and strategic planning
Identifies and eliminates errors and gaps in the application of appropriate controls to Company’s business processes
Leads and participates actively in interdepartmental working groups as required
Evaluates the performance of the Department against stated objectives, developing performance measures and ensuring feedback to staff on the department’s performance in meeting targets and objectives
Communicates process improvement strategies to employees
Plans, organizes and leads teams for internal initiatives and ensures accountability
Seeks to ensure the development of effective working relationships between the department and others across the Company
Reviews and improves approaches for communication, visibility, and reporting for clients
Improves client strategic approach and relationship growth approach
Assists in hiring process for new talent
Provides strong direction and leadership, ensuring clear strategic objectives are in place to guide the work of the department
Supports the implementation and facilitation of relevant workshops and training courses
Promotes a strong team culture
Analyses industry trends, competitive threats, expansion opportunities and internal performance across all units
Monitors the progress of the Company and its competition to ensure that all goals and benchmarks are met, as well as re-evaluating and adjusting them as needed
Ensures the development, monitoring and management of department budget
Contributes to the development and implementation of administrative, financial and operational procedural statements and guidelines for use by staff in the organization.
Minimum of first Degree in any relevant discipline
MBA or Masters in any Business related discipline
Professional membership in the Insurance industry is required
Project management certification is an added advantage
Minimum of ten (10) years cognate experience in the industry, out of which five (5) years must have been spent at a senior management level.
This role demands a resourceful and highly organized individual with demonstrated capacity to simplify complex issues and recommend solutions and policy changes.
The individual must have a comprehensive grasp of integrated agency workflows and operations, along with training in project management programs, tools and methodologies.
The role calls for a highly analytical and strategic thinker, one who is able to pay critical attention to detail.
The role also calls for good leadership, networking/ social skills, confident disposition, written and verbal communication skills, in-depth knowledge of the company’s activities, industry and competition.