Front Desk Officer (Contract/NYSC) at Norrenberger Financial Group

Job Description

• Front Desk administration entails complete duties such as greeting guests, making appointments, developing schedules, answering to customer inquiries, handling correspondence, doing paperwork, and maintaining a professional image.
• This position is the mirror to which customers and clients view the organization.

Job Responsibilities

• Receive guests and clients on behalf of the organization.
• Maintain a logbook of all incoming guests and clients in the organization daily.
• Act as the point of contact between manager and clients.
• Answer all incoming calls and messages.
• Manage appointments and schedule meetings.
• Ensure tidiness and proper ventilation of the reception area at all times.
• Manage petty cash.
• Handle customers’ requests and complaints.
• Be willing to assist as needed.

Job Requirements

• A degree in Social Sciences, Administration or any related field is required.
• Possess between 1 to 2 years’ front desk or customer service working experience.
• Preferably female.
• Possess Communications and Interpersonal Skills.
• Must be Presentable, Eloquent and Very Professional.
• Must Possess a Strong Sense of Confidentiality.
• Basic knowledge of office equipment.
• Proficient use of Microsoft Office.
• Fluent in English Language.
• Ability to pay keen attention to details.
• Be a people’s person.
• Good organizational and multitasking abilities.