Laundry Supervisor at Bolton White Hotels & Apartments

Department: Laundry
Reports To: Laundry Manager

Duties

• To assist the Laundry Manager in overseeing the day-to-day duties of the Laundry shop.
• To make sure that all the machines are running smoothly
• To supervise and ensure daily cleaning & maintenance of the machines and the linen area by the Laundry staff
• Collate & keep good record of all linen & uniforms brought for Laundry
• To supervise the team of Laundry attendants towards achieving the operational objectives in line with the Hotel’s standards.
• To ensure appropriate quality controls are in place & manage customer service inquiries promptly and effectively.
• To assist the Laundry Manager in assigning schedules and duties to the Laundry staff as per business needs.
• To promptly report to the Laundry Manager if any items have been damaged (linens as well as uniforms)
• To keep and update the Laundry/linen productivity report on daily basis

Requirements

• Good written and spoken English communication skills
• Strong interpersonal & problem-solving abilities
• Previous supervisory experiences within the Housekeeping Department of a hotel
  

Education

• HND/B.Sc in Business Admin/Management or relevant discipline
• Computer literacy is key