Transportation and Network Expansion at Jumia Nigeria

Introduction to the role
This position is extremely vital for Jumia and its shareholders because this is the punt to be future of industry in Nigeria. This would be the backbone of the expansion of e-Commerce growth in Nigeria and Jumia and arguably the most defining backend role in order fulfillment as the Jumia springs towards unprecedented growth

Job Profile

    Provide Leadership and Direction to a nationwide network logistics for Jumia
    Optimizing resources and developing organization effectiveness with infrastructure for short & long term company goals.
    Provide innovative & cost effective solutions for a fast paced and rapidly evolving e-commerce market in a challenged infrastructure environment.

Key Competencies
Driving Performance & Profitability

    Communicating Vision & Purpose - Communicates a compelling & inspired vision of what needs to be achieved for the business to realize its mission and goals. Gains commitment from all involved in delivering their specific part
    Result Focus - Sets realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business

Business Focus and Understanding

    Business acumen - Understands the business and business environment and uses this knowledge to leverage results for the Company
    Customer Focus - Is dedicated to meeting the expectations and requirements of both internal & external customers. Can successfully address unrealistic customer expectations and achieve an acceptable compromise. Sets and communicates clear standards relating to customer service.

Succeeding through People

    Managing Innovation - Inspires others to challenge business thinking, conventional views and practices. Promotes and supports an environment where innovative ideas can be developed and turned into benefits for the business
    Managing Development - Promotes and supports a learning environment where all employees work on focused development plans that align with the Company’s immediate and longer term needs whilst incorporating personal development aspirations

Personal Effectiveness

    Judgment and Decision making – Is objective and uses sound judgment across all business situations. Always acts in the company’s overall best interests.
    Influence and Impact - Plans ahead and gains commitment to ideas / changes through building support and by effectively communicating the potential impacts and benefits

Minimum requirements, Skills and Knowledge:

    Develop, mentor and motivate the team to achieve organisational continuity and expertise.
    Financial budgeting & execution.
    Leading the development, implementation and operationalization of effective Station Operations solutions for a complex operation utilizing vendors.
    Responsible for org plan, vendor evaluation, controlling costs and achievement of required service levels for logistics.
    Know the Network: You will need to understand the network we have built for logistics, and be able to spot the gaps from expectation.
    Own the Logistics Process: You should be able to set & manage expectations with senior management of different functions like logistics, customer support, Warehousing, Fulfilment etc.
    Co-own Execution: Co-own the execution of processes along with operations team (Delivery Hubs, Mother Hubs, Transport, 3PL & Market Place) and be able to drive the importance of network logistics through timely interventions.
    Own Goods Reconciliation: Understand the importance of goods reconciliation & its failure modes. Ensure process adherence & support DA in plugging of these gaps.
    Team Leadership: Build regional teams to enable pull for moving shipments. Set goals, define KPIs and ensure team tracks effectively towards goals
    Drive Process Quality: Work with delivery assurance to enable better defect identification & process improvements
    Vendor Management: Develop deep and long standing relationship with the vendors. Own the terms of business with the vendor
    Understand Industry: Develop and implement industry best practices.
    Own Cost: Own network logistics cost improvement
    Consumable Planning: Ensure optimal inventory of consumables.