Cleaner at Norwegian Refugee Council (NRC)

Location: Yola, Adamawa
Reports to: HR/Admin Officer.

Job Description

• Sweep, scrub, mop and polish floors in the office and guesthouses
• Vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• Shampoo carpets, rugs and upholstery, sort, wash, load and unload laundry
• Dust and polish furniture and fittings and tidy up offices
• Clean (metal) fixtures and fittings and wipe down glass surfaces
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers
• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold and put away clean laundry
• Operate mechanized cleaning/cooking equipment
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements
• Check and purchase groceries and household supplies to maintain adequate levels
• Clean appliances, plan and cook meals for the guesthouse
• Wash dishes and clean office/kitchen according to agreed hygiene standards
• Replace dirty linens with clean items, inspect and turn mattresses regularly
• Store all dirty laundry in line with Administrative guesthouse rules/policy
• Monitor guest laundry bags and replace laundry bags and slips
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Deliver any requested housekeeping items to guest rooms
• Ensure confidentiality and security of guest rooms
• Follow all NRC safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage or snags in the office/guesthouse property
• Performs any other duties as requested by line manager

Qualifications

• Knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Fluency in English both written and verbal
• Fluency in Hausa and one other local relevant language (spoken)

Education field:

• Social science
• Office administration

Education level:

• General upper secondary school

Personal qualities:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

Language:

• English
• Hausa

We offer

• Commencement: ASAP/September 2019
• Duration: 4 months (One year renewal)
• Salary/benefits: Grade Level 1 (According to NRC’s general directions).
• Duty station: Yola, with occasional travels. Travel outside Yola is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certificate will be requested before contract start.