Head of Operations - PTSP Business at IntelliFin Solutions Limited

Reporting to CEO/ Director - Operations

Duties and Responsibilities
Operations Management & Administration:

• Take a lead in provisioning technical support related with PTSP Product and related Value Added Solutions (VAS) under the PTSP Business.
• Ability to Create User requirements, develop and document procedures and processes related with project deliveries.
• Proactively research/ join POS & Industry forums to keep abreast of technologies that might benefit the PTSP Business, and organization as a whole.
• Effectively maintain productive relationships and deliver valued services to multiple Customer organizations of varying capabilities and with different requirements.
• Review project work products for completeness, quality, and compliance with established project standards with both internal and external customers.
• Provide tactical advice to the management for the PTSP Business Growth and opportunities.
• Provide general oversight of all IntelliFin PTSP business activities, manages the day-to-day operations, and assures a smoothly functioning, efficient organization.
• Supervise the work of executives providing guidance and motivation to drive maximum performance.
• Drive the overall PTSP Business financial performance, and Revenue Reconciliation/ Collections assurance from customers.
• Responsible for the fiscal activities of the PTSP Business including budgeting, reporting and audit.
• Works with Management to ensure achievement of short- and long-term financial goals.

Key Requirements

• Graduate of a tertiary institution in any discipline
• Proven experience in Operations Management in financial/Banking/ PTSPs or VAS Providers/IS or IT Industry is must.
• Excellent knowledge of MS Office Suite ( MS Word, power-point)
• Thorough understanding of marketing and negotiating techniques.
• Aptitude in delivering effective presentations
• Any professional certificate/affiliation in Project or Operations Management will be a plus.