Order Management Officer at Human Capital Partners (HCP)

Responsibilities

• Ensure adherence to appropriate order flow and service-level agreements
• Communicate with all interfacing team and customers in a professional and concise manner
• Manages customers order from end to end
• Track and report order statuses while making sure orders ship are without issue
• Research and resolve chargebacks from customers to prevent future occurrences

Requirements

• A first degree in any discipline from a reputable institution
• Minimum of 2 years Order management/ supply chain operations experience
• Excellent use of Microsoft Office applications
• Process driven, organised and customer-centric
• Good time management, analytical and critical thinking skills
• Excellent written and oral communication skills