ICT Assistant at Pyramids Diagnostics Services

Job Description

• Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology
• Sets up and configures desktop computers, peripherals and accounts assigning security level;
• Installs software and installs and repairs hardware and peripherals;
• Tests programs; troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
• Maintains systems, databases and web pages;
• Administers user accounts; Designs and produces basic reports;
• Contributes to unit goals by accomplishing related duties as required.
• Administers maintenance of computer equipment, assist in hiring a corporate contractor that will perform the computer equipment maintenance, supervise his performance.
• Identify security gaps and provide relevant solutions
• Conduct electrical safety checks on computer equipment;
• Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
• Provide overall administrative support.

Key Skills

• Minimum of ND in Information Technology, Computer Science or related fields.
• Excellent organizational skills and ability to work in fast-paced environment;
• Ability to prioritize and manage multiple tasks simultaneously;
• Excellent communication and writing skills.