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  • Posted: Jun 3, 2019
    Deadline: Jun 10, 2019
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    The Eye foundation hospital was started in 1993 as a high tech specialist Eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists. Over the past 20 years, we have been helping with the fight ag...
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    Optical Manager/ Customer Service

    Report To: Optical Services Country Manager

    Job Summary

    • Optical Manager is responsible for operation of the store, keeping the store profitable and well-organized to ensure a pleasing experience for our customers. In addition, the Optical Manager delivers excellence in sales performance.

    Responsibilities
    Your duties shall fall include, but not limited to the following:

    • Supervise and coordinate all customer related activities.
    • Drive the delivery of quality care to patients.
    • Generation of Reports.
    • You are required to visit other branches as the need arises.
    • Entering of the optical daily sales of all branches in quick book.
    • Preparation of monthly sales report with the line manager at the end of the month.
    • Reconciliation of invoices from various optical labs with the order placed and receipts at the end of the month.
    • Assisting the optometrist in attending to patients.
    • Assisting patients in choosing frames and lenses option.
    • Stock reconciliation at the end of the month.
    • Follow up on glasses ordered from the laboratory.
    • Ordering and collection of contact lenses when needed.
    • Preparation of HMO report at the end of the month for the accounting and audit department.
    • General report on sales.
    • General administrative work in optical department.
    • Receiving and assisting patients in accessing the appropriate optical services.
    • Providing effective clerical services and also attending to phone calls.
    • Any other duties as assigned by your supervisor and Management.

    Qualifications

    • A Bachelor's degree in any relevant field especially in Humanities and Social Sciences
    • A minimum of 2 years working experience in a relevant field.
    • A prior customer service experience is an added advantage.
    • Must be computer savvy.

    Method of Application

    Interested and qualified candidates should forward their CV and suitability statement to: healthcare.recruitment@yahoo.com Using the "Job Title" as the subject of the mail.

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