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  • Posted: Jul 25, 2014
    Deadline: Jul 31, 2014
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    CoolWorld currently operates 7 retail stores in Nigeria. For location information on our stores visit our store locator. Our customers can now also browse and buy CoolWorld product online from our ecommerce website which is optimised to provide the best user experience for our customers across desktop, tablet and mobile devices. Our wide range of categori...
    Read more about this company


    Customer Care Officer

    The successful candidate will be required to:

    •     Maintain and develop relationships with existing customers via meetings, telephone calls and e-mail.
    •     Analyzing sales figures/date, interpreting trends to facilitate planning and forecasting of future sates volumes.
    •     Log all after sales service issues.
    •     Follow up on of after sales service issues
    •     Give after sales feedback to customers.

    The Person:
    The right candidate must:

    •     Possess a relevant Degree in any discipline.
    •     Have one or two (1-2) years working experience in a fast moving retail environment.
    •     Be willing to work extra hour.
    •     Be exceptional at relationship management and business development with extensive customer interaction.
    •     Have effective written,Communication and presentation skills.
    •     Be able to work under pressure.

    A CAN DO candidates are required to have the following:
    Courage, Accountability, Networking, Drive and Oneness.
    Good Microsoft office computer skills especially in Ms Word, Excel and Power point

    Method of Application

    Qualified appilcants shouid apply online at: Application must be received before July 31st, 2014.

    Only shortlisted candidates would be contacted.

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  • Send your application

    Back To Home View All Vacancies at Coolworld Electrical Stores
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