Recovery Officer at Swiss Credit Limited

Job Brief

• We are looking for a reliable Recovery Officer to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible.

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Locate and contact debtors to inquire of their payment status.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints.
• Investigate and resolve discrepancies.
• Create trust relationships with debtors when possible to avoid future issues.
• Update account status and database regularly.
• Alert superiors of debtors unwilling or unable to pay when necessary.
• Comply with requirements when legal action is unavoidable.

Requirements

• Must be a B.Sc/HND holder in any field.
• Proven experience as Recovery Personnel with working experience of 2 - 5years.
• Must have worked for lending firm.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.
• Working knowledge of MS Office and database.
• Excellent communication and people skills.
• Apt in negotiating and persuading.