Airport Protocol and Travel Officer at Stresert Services Limited

Job Purpose

• The ideal person is expected to oversee local and international travel arrangements’, visa processing, hotel bookings, airport pickups etc for senior management and key staff.

Other Duties

• Procure clearance tags at the airport
• Arrange hotels and airport transfers, travel packages in anticipation of travel for staff, management and contractors working on projects.
• Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
• The officer will assist with organizing events that involve international guest. He/she sends invitations and arranges to receive visitors; plan for their accommodation.
• The protocol officer is expected to plan the timetable of foreign visitors. He/She arranges for transportation where necessary and ensures the visitor’s schedule does not suffer from complications and delays.
• Provide protocol to clients at the airport both international and domestic
• Manage drivers in charge of pick and provide itinerary information
• To deal with Immigration Authority and airport security force for clearance of clients.
• Arrange collection of travelers and baggage.
• Ensure speedy passage through airport – process travel documents.
• Make airport arrangement pick up and drop; Supervise escort patrol.
• Protect clients from extortion or harassment by airport authorities.
• Transferring passengers through the airport.
• Assist with other office function when less busy with travel arrangements.
• Willingness to work outside office hours.
• The officer facilitates the travel of staff members going to other countries on official business. He/She secures their visas, medical insurance information for all travels including itineraries related to flights and accommodation as requested.

Knowledge and Skills

• Degree in Social Sciences/Business Administration
• IATA Certified
• Diploma in Logistics is an added advantage.
• Exhibit a high level of initiative, objectivity, integrity and commitment.
• 5-7 years working experience in the travel/logistics/protocol industry with good working knowledge of ticketing and travel logistics.
• Extensive knowledge of the airline industry and the foreign embassies/visa processing agencies.
• Good diplomacy skills and tact in dealing with team members, drivers and colleagues.
• High attention to details and a team player.

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Interested and qualified candidates should send their CV to: daprecocious@yahoo.com Use "INTL-718" as the application code.