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  • Posted: Apr 9, 2019
    Deadline: Apr 19, 2019
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    Louis Valentino Nigeria Limited is a wholly Nigerian company with a world-class trading franchise. Our business involves the retailing of unique building construction finishing materials from Europe.Hence, Louis Valentino Nigeria has five retail outlets in Abuja, Kaduna and Lagos offering varieties of products such as Sanitary Wares, Porcelain and Ceramic Ti...
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    Upscale Restaurant Manager

    Job Summary

    • The Upscale Restaurant Manager will be responsible for the effective execution of service.
    • You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met.
    • This position will be in charge of managing and staffing the entire front of the house staff.
    • This is a fine dining restaurant which is open 7 days per week.

    Job Description

    • Hires, trains, and develops all FOH restaurant staff in fine dining service standards;
    • Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars;
    • Organizes and conducts pre-shift and departmental meetings daily;
    • Maintains communication with all departments to ensure customer service needs are met;
    • Creates seating charts and station assignments daily, following up with support staff of daily expected business;
    • Maintains all reservation systems and books to accommodate business demands;
    • Creates side work assignments and ensures completion with wait staff;
    • Maintains the highest level of service to client/guest, ensuring their satisfaction;
    • Maintains cleanliness and presentation of dining room area;
    • Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.

    Qualifications, Skills & Competencies

    • Bachelor's Degree preferably in Hospitality, or equal fine dining experience
    • At least 5 years of upscale fine dining with at least three year of management experience
    • Cash handling and reconciliation of cash banks and POS systems
    • Ability to hire, develop, train, coach and counsel hourly associates
    • Ability to plan, market and execute special events/promotions
    • Ability to monitor and track budgets and expenditures
    • Excellent written and verbal communication skills
    • Excellent knowledge of customer service techniques and current service standards
    • Must be able to remain poised and focused under pressure
    • Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
    • Conformity to the highest standards of personal integrity and ethical behavior
    • Professional appearance and demeanor required.

    Remuneration
    Competitive based on experience.

    Method of Application

    Applicants should send their CV to: careers@louisvalentino.net clearly indicating the Job Title as subject of the application.

    Note

    • All attachments should strictly be in PDF Format.
    • Only shortlisted candidates will be contacted.

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