Assistant Sales Manager at Bedmate Furniture

Job Description

• Supervise all sales activities at the various showrooms
• Maintain administration and relevant reporting and planning systems for the showrooms and issue timely management and statistical reports.
• Plan and implement store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
• Supervise selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
• Supervise costs and overheads, and all factors affecting the profitable performance of the showrooms.
• Provide quality service by enforcing quality and customer service standards.
• Supervise all stock movement activities: in/out, transfer, sales etc
• Ensure adequate showroom stock in a way to eliminate stock shortage and perform stock replenishment in an efficient manner and in due time.
• Ensure the showroom is neat and tidy to attract clients and encourage them to patronize the business
• Coordinate sales reps in carrying out their daily tasks and set clear targets and KPIs for them
• Assist in budgeting and arranging of merchandise
• Provide training and support to sales reps who are falling short in terms of meeting up with targets/KPIs
• Coordinate all aspects of customer complaints, compensation and home damage/s to ensure overall customer satisfaction.
• Effectively carry out special projects as assigned by the sales manager
• Carry out Sales Training across the various showrooms

Requirements

• Minimum of first degree/ HND in Business Administration, Marketing, Finance, Social Sciences or any other relevant discipline is required.
• Minimum of 5 years cognate experience in the Retail Industry.