Specialist, Devices Management at 9Mobile

Job Summary

• To effectively drive theacquisition of 3G/4G Smartphones/Devices on the network and ensuring theavailability of these devices for the various 9mobile channels via strategicpartnership.
• Provide strategic roll out andproject management for ongoing commercial programs with relevant devicestrategies.
• Monitorthe selection of all devices for all EMTS service offerings and management ofall instore activities to drive 3G/4G smartphones/Devices uptake.

Principal Functions
Tactical:

• Assist in developing the device roadmap in linewith defined strategy for EMTS with reference to predefined sales forecasts.
• Provide operational support to devicepropositions development and implementation.
• Ensure the timely implementations of all thestrategic initiatives within the unit.
• Ensure proper project management of allpropositions and initiatives within the unit.
• Establish and maintain relationships with key internal and externalstakeholders.
• Ensure proper management of all strategicpartnerships with external partners.

Operational:

• Plan and manage the devices product lifecycle,following rollout of new product, through nurture to maturity and retirement.
• Daily monitoring of devices initiatives revenues,stock availability & inventory, 3G Smartphone penetration and consignmentoperations.
• Identification and accreditation of partnershipopportunities with major devices manufacturers and distributors.
• Ensure the compatibility of all devices with thecompany's technological capabilities, along with Products & Services onoffer.
• Ensure all devices are working well withinappropriate specifications prior to purchase.
• Develop the processes and policies in theidentification, accreditation, procurement and deployment of all Devices.
• Adherence to all approved policies and processesin the identification, accreditation, procurement and deployment of allDevices.
• Manage relationships with vendors (both local andinternational) and ensure the following:
• Availability of warranties and after salessupport for all devices;
• Provision and management of mobile applicationservices;
• Product/service defect resolution; and
• Adherence to contractual obligations and servicelevel agreements.
• Develop propositions and business cases formodifications/improvements to the current EMTS devices & terminals andproffer recommendations to the Manager, Devices & Terminals.
• Ensure timely and accurate delivery of allapproved devices propositions.
• Ensure constant availability of stock of alldevices.
• Ensure proper and timely implementation of alldevice testing procedures in line with defined policies and procedures.
• Ensure accurate, timely and frequent reporting ofall approved KPIs for the unit.
• Manage inter-functional relations to ensuresynergy across the various units within the Consumer Segment division.
• Performany other duties as assigned by the Manager, Devices & Terminals.

Educational Requirements

• First degree in Marketing, Engineering, IT,Social Sciences or relevant field.
• Postgraduate/ professional qualification in arelated field will be an added advantage.

Experience,Skills & Competencies:

• 2-3 years experiencein device management, marketing and business Development.  At least 2 years in similar roles in Telecomsindustry.