System Administrator at Ibadan Electricity Distribution Company (IBEDC) Plc

Location: Ibadan - Oyo

Job Description

• Work closely with project management, technical services and support group, external vendor partners and the client to ensure a smooth implementation and transition of servers and related products in line with IBEDC policies.      

Responsibilities

• Respond to and resolve server and operating system issues assigned through the ticketing system
• Identify technical environment issues and implement solutions to mitigate problems.
• Perform routine proactive server maintenance activities including firmware upgrades, patching etc.
• Research and test recurring problems, determine anomalies within supported software applications
• Update and create technical product trouble-shooting documentation.
• Assists with input on small scale server projects
• Analytical, technical and administrative work in the planning, design and installation of new and existing computer systems
• Identify complex technical environment issues and implement permanent resolutions to mitigate problems.
• Perform advanced proactive server maintenance activities including HP blade chassis maintenance, cluster/high availability maintenance etc.
• Optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary.
• Develop processes and procedures for ongoing management of the server environment.
• Build servers based on the designs developed by working closely with the project team to gather and interpret specifications for server hardware and software.

Qualifications and Requirements

• Minimum Qualification Bachelor's Degree
• Required Experience 10 - 15 years  
• Excellent co-ordination and organization skills
• Quality experience in writing various scripting languages
• Understanding of the business of IBEDC and related businesses in the electricity sector
• Knowledge of Utilities Industry
• Strategic planning and Business Development (services and products)
• Strong Customer Relation Management skills
• Knowledge of Marketing & Customer Insights
• Strong problem solving and analytical skills
• Good interpersonal , negotiation and communications skills
• Knowledge of billing /collection practices, procedures, and basic software in billing reconciliation
• Proficient in the use of Microsoft Office suite and relevant billing applications utilized by IBEDC