Head of Innovation and e-Commerce at HRLeverage Africa

As part of helping Client to achieve growth that we search for a Head of innovation and e-Commerce. The Head of Innovation and e-Commerce will plan and execute targeted sales activities to meet aggressive new business growth goals by proactively uncovering sales opportunities in the non-traditional channels as well as with large organized corporate buyers.

• Act as the Chief Business Development Officer and will be responsible for driving, monitoring and improving sales performance for the company’s non-traditional sales channels.
• In this business development capability, this role will monitor & capitalize on market opportunities, and conduct periodic forecasting for projected new business.
• Will own e-Commerce and all tech platform-based sales, and work with marketing for demand generation campaigns targeted at business decision makers.
• Manage the company’s and 3rd party ecommerce channels to offer and sell approved brands and products, including SPA and wellness services.
• Will be responsible for building & leading a partnership program targeted at the right 3rd party organisations, including company’s operating as wholly ecommerce channels, to grow revenue and enhance our ability to deliver an exceptional customer experience using specific brands from our portfolio.
• Develop and implement strategic alliance programs with corporate organizations, especially in the benefits, incentives & recognition segment, as well as the corporate wellness programs segment.
• Be in charge of responding to formal requests for information, including responses to RFPs, and also preparing customized pitches to corporate decision makers.
• Work with marketing to develop unique promotional programs and marketing collateral for new business opportunities and client meetings
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses;
• Works on complex problems/projects where analysis of situations or data requires an in- depth evaluation of multiple factors.
• Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
• Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
• May provide mentoring and guidance to lower level employees.
• Acts as an expert providing direction and guidance to process improvements and establishing policies.

Qualification and Experience

• Bachelors degree
• Masters Degree an advantage
• 5 years of progressively responsible service industry sales experience, including a successful track record collaborating with world-class organizations to offer strategic solutions that deliver results.
• Experience managing and developing sales via an ecommerce platform
• Experience in B2B sales & strategic accounts management
• Industry experience in areas like Financial Advisory/Wealth Management/Private Banking types, dealing with HNIs, and the Luxury goods/Hospitality/Entertainment/Food and Beverage Industries

SKILLS AND COMPETENCY APPLICABLE

• Business Acumen.
• Communication Proficiency.
• Results Driven.
• Initiative.
• Customer/Client Focus.
• Technical Capacity.
• Performance Management.
• Leadership.
• Problem Solving/Analysis.
• Organizational Skills.
• Teamwork Orientation.

SALARY RANGE
VERY WELL Negotiable depending on the experience
JOB REFERENCE INDICATOR
HIE