Team Lead, Operations Management & Stakeholder Engagement at Human Capacity Development Consultants (HCDC)

Reporting Line: Chief Executive Officer

Description

• The Team Lead is expected to manage relationships with regulators and adherence to regulatory policies; coordinate financial literacy and awareness; consult, analyse, and report on Product Development; monitor and control the adherence to KPIs; meet financial inclusion milestones; and raise customer awareness levels.

Requirements

• Bachelor's degree
• 5+ years’ experience managing large (preferably digital/financial service) projects with multiple stakeholders
• Broad understanding of, or experience in financial services
• Track record of successful regulator and senior level stakeholder engagement
• Experience in designing and deploying large scale communication campaigns
• Track record in digital or financial services product development.