Specialist - Facilities at 9Mobile

Job Summary

•     Assist to manage Etisalat's facilities including the maintenance of facilities, equipment and utilities within assigned region.
•     Manage projects, customer relations and management, contracts management, quality assurance, reporting, performance management.

Principal Functions

•     Plan, Develop and implement facilities maintenance strategies, Policies & processes
•     Facilities inspection/checks and record
•     Assist to document Etisalat's short and long term infrastructure/facility requirements.
•     Assist in the acquisition and/or leasing of facilities to meet the identified needs of the assigned region.
•     Assist with the administration of regional facilities maintenance contracts/lease agreements.
•     Assist to ensure that Etisalat's facility management practices align with defined health, safety and environment standards
•     Perform regular regional facility status checks/ logs across the organization and ensure adequate and timely tracking, maintenance and provision of utilities.
•     Work with Manager, Facilities to liaise with procurement division for the procurement of diesel for the generators in assigned region.
•     Responsible for the storage of diesel and ensure adequate monitoring of stock level.
•     Monitor and track regional facility/utility/property status across the organisation.
•     Assist to coordinate regional office cleaning, gardening and other janitorial services by relevant vendors.
•     Assist to manage relationship with service providers/ vendors to ensure adherence to service level agreements.
•     Participate in the administration of periodic customer satisfaction surveys to identify service improvement areas within assigned region with regards to utility and the environment.
•     Track global and local tested practices in facility management and integrate into the operations of the division.
•     Attend team/divisional/departmental meetings as required.
•     Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Facilities.
•     Perform any other duties as assigned by the Manager, Facilities.

Educational Requirements

•     First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies

•      Three (3) to five (5) years relevant work experience.