Lifestyle and Hospitality Manager at Cadwell Limited

Job Description

• The Lifestyle & Hospitality Manager will be responsible for the planning, implementation and supervision of the day-to-day social,recreational, spiritual and therapeutic individual and group activities, entertainment and transportation services for the Company's clients.
• This position also concerns itself with achievement of occupancy development goals through coordination with management of the promotion of the Company to the general public.

Specific Job Functions

• Selecting appropriate form of client communication - based on effectiveness, swift resolution, & clients’ preference.
• Good knowledge of worldwide travel destinations & luxury products/services, given that our clients are based around the globe & request info regarding predominantly travel, leisure & services worldwide.
• Keeping clients updated regularly, set deadlines for updates & meet them or provide new update deadline in advance of current one expiring.
• Following up with clients’ post-request & obtain feedback - and communicating to relevant parties;
• Offering customized, personalized, tailored suggestions when fulfilling requests, in accordance to clients’ known preferences & likes - exhibiting good client relationships.
• Creating and maintaining appropriate client profile groupings.